How can counselors initiate the follow up calls using click to call feature?

To initiate the follow up calls using the click to call feature, follow the steps given below:

Step 1:

Select the Admissions module, select the Follow up under the

Front Office menu.

(Admissions ---> Front Office ---> Follow up)

Step 2:

Choose the Academic Year, select the stage and choose the

student for whom you want the follow up to be done.

Step 3:

Click on the Enquiry code or Name of the student then select

the click to call feature then click on Dial.

NOTE:

Make sure that the dialer is installed and the dialer should be active

while initiating the call.