Please follow the below path to add General Default Email Templates

Path: Communication---> Email--> Click on Email Templates---> Select Branch--> Click on General ---> Click on + Default Template---> Enter the required details(Template Name,  Apply for classes, Apply For Academic years, Admission Types , Email Subject, Select Fields, Email Body)---> Enter the mailID for Enquiry Email Alerts to be Sent to----> Enter Admin Email Body--> Click on Save

Note: 1) Upon filling the form, the selected email format will be sent to Father email and Mother email