How to assign leads to CCE Agent?

How to assign leads to CCE Agent?

To assign leads to CCE Agent, follow the steps given below:

Step 1:
         To assign leads to CCE Agent, go to the ERP on the modules palette, select the Admissions module
         and then select the Assign Leads to CCE Agent under the Call Center menu.
                            (ERP-->Admissions-->Call Center-->Assign Leads to CCE Agent)

Step 2:
         Select the Academic Year, Branch, Contact Source and the Dates accordingly. Click on Get.
         The list of the leads which are not assigned will appear. Select the leads and assign to the agent
         accordingly. Click on Assign.

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