How to assign or map responsible person at branch level for Inter Office Concerns?

How to assign or map responsible person at branch level for Inter Office Concerns?

To assign or map responsible person at branch level for Inter Office Concerns, follow the steps given below:

Step 1:
      Select the Concerns module and then select the Create Concern Type under the
      Concerns menu.
                     (Concerns--->Concerns--->Create Concern Type)

Step 2:
        Select the Assign Responsible Person at Branch Level option and then click on
        Inter Office Concerns.

Step 3:
        Select the respective branch, then against the respective concern type click on
        Assign.Select the User Type and User Name then click on Save option.

Step 4:
        If you want to assign or map more than one person, then click on Add more
        users and select the User Type and User Name then click on Save option.

Step 5:
        To define the work flow, select the +Define the work flow to handle the
        Concerns, select the Access Levels, User Types and Level No and then
        click on Save.

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