To assign or map responsible person at branch level for Parent Concerns, follow the steps given below:
Step 1:
Select the Concerns module and then select the Create Concern Type under the
Concerns menu.
(Concerns--->Concerns--->Create Concern Type)
Step 2:
Select the Assign Responsible Person at Branch Level option and then click on
Parent Concerns.
Step 3:
Select the respective branch, then against the respective concern type click on
Assign.Select the User Type and User Name then click on Save option.
Step 4:
If you want to assign or map more than one person, then click on Add more
users and select the User Type and User Name then click on Save option.