How to create call center agent

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• How to Create and Manage the Call Center Agents?

  To Create and Manage the Call Center Agents, follow the steps given below: PATH - 1 Step 1: To Create and Manage the Call Center Agents, go to the ERP on the modules palette, select the Admissions module and then select the Manage Leads under the ...

• How to assign leads to call center executive

  Follow the below path to assign the leads to call center agent Admissions --> Call Center --> Assign Leads to CCE Agent

• How to assign leads to CCE Agent?

  To assign leads to CCE Agent, follow the steps given below: Step 1: To assign leads to CCE Agent, go to the ERP on the modules palette, select the Admissions module and then select the Assign Leads to CCE Agent under the Call Center menu. ...

• How to Re Assign Leads to the CCE Agents?

  To Re Assign Leads to the CCE Agents, follow the steps given below: Step 1: To Re Assign Leads to the CCE Agents, go to the ERP on the modules palette, select the Admissions module and then select the Re Assign Leads under the Call Center menu. ...

• How to create Lead category

  Follow the below path to create the lead categories. You can do the follow up category wise Method 1: With the System admin access level Admissions --> Call Center --> Manage Leads --> +Manage Lead Status --> +Add --> Create New Category Method 2: ...