To create or add Parent Concern Types, follow the steps given:
Step 1:
Select the Concerns module and then select the Create Concern Type under the Concerns menu.
(Concerns--->Concerns--->Create Concern Type)
Step 2:
Select Parent Concerns option and then click on the +icon against the respective category for which
you want to add a concern type.
Step 3:
Give the Concern type name , Description and select the responsible person at the organization level,
User Name and then click on Save.