How to update concern escalated by parent?

How to update concern escalated by parent?

To update concern escalated by parent, follow the steps given below:

Step 1:
       Select the Concerns module and then select the Update Parent Concerns
       under the Concerns menu.
                 (Concerns--->Concerns--->Update Parent Concerns)

Step 2:
        Select the Academic Year, Concern Status, Date Range and click on
        Get.

Step 3:
        Select the Escalated by Parent option and then click on the Student
        Name. Check the concern details, update the status and remarks then
        click on Submit.

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