To update concern escalated by parent, follow the steps given below:

       Select the Concerns module and then select the Update Parent Concerns

       under the Concerns menu.

                 (Concerns--->Concerns--->Update Parent Concerns)

        Select the Academic Year, Concern Status, Date Range and click on

        Get.

        Select the Escalated by Parent option and then click on the Student

        Name. Check the concern details, update the status and remarks then

        click on Submit.