L1 Questions
How can we search or view the Students user names & passwords?
To search or view the students/parents user names & passwords , follow the given path: Login statistics-->Password help-->Student/Parent Login Details-->Select branch,class,section-->click on Get. The Student or parent logins will appear according to ...
How to fix student/parent login issues?
➽ If there are any login issues, please click on the username/alias username to fix it in student/parent login details page. To hover to that page, follow the below given path. PATH : Login Statistics ?Password Help ?Student/Parent Login ...
How to get user login details report
➽ To get complete details of login/logout report log for admin users/students/parents/staff, do follow the below path. PATH : Login Statistics ?Reports ?User Login details Report.
How to check user logins log report?
➽ To know or to get log of how many users got logged in web/app, do follow the given below path. PATH : Login Statistics ?Reports ?Logins Log Report(fill in the fields of date, branch, date range and date/class.
How to check users not logged in report?
➽ To check how many users comprising student/parent/staff not logged in for 7days/30days or never, please do follow below path. PATH : Login Statistics ?Report ?Users not logged in report and fill the required fields, wherein it comprises of report ...
How to check the users who have changed the password
➽ To know the statistics of change password count of students from classwise, please do follow the below given path. PATH : Login Statistics ?Password Help ?Change Password Statistics Count.
How to get report of sibling account in parent mobile app?
➽ To get report of sibling accounts in parent mobile app, please do follow the below path. PATH : Login Statistics ?Reports ?Sibling account in parent mobile app.
How to manage Parent Portal Access?
➽ To retrieve details of disabled or to disable parent portal access, do follow the below path. PATH : Login Statistics ?Reports ?Student/Parent login access disabled report ? Click on Manage Parent Portal Access Note :- The report which shows ...
How to check or get report of how many students/parents are disabled to login access?
➽ To check student/parent login access disabled report, follow the below path. PATH : Login Statistics ?Reports ?Student/Parent login access disabled report(Select branch, class and section).
How to check User Login Analysis of Student/Parent members?
➽ To check User Login Analysis of Student/Parent, please do follow the below path to track. PATH : Login Statistics ?Reports ?User Login Analysis.
Why do Parents can't able to access some menu, when they log in?
➽ When parents logged in, sometimes they cannot access some menu, only they can access few modules. ✨ If a Student or Parent logged in, and are restricted to access some menu, which is because of ? Reason 1 : The access to every menu in application ...
How can we reset password or change passwords?
To reset password or change passwords, follow the path given: Login Statistics-->Password Help-->Reset Passwords-->Select the user type (Student/ Parent or Staff)-->Select the required fields and click on Get Students-->Select the users-->Proceed to ...
How can we set up Two-step authentication for Admin/ Staff?
➽ Second-level authentication will give you additional security for your account. After login with your credentials, based on the settings, you need to enter Mail OTP or MPIN. Follow the below path to enable the Second level authentication. PATH : ...
Where can we check the Student/ Parent login credentials?
➽ You can check Student/Parent login credentials by following the below path. PATH : Login Statistics ?Password Help ?Student / Parent Login details? Select the Branch, Class, Section and click on Get? Can view the user name and hover the mouse ...
What possible password formats can be set for a parent login?
➽ Following are the formats for Passwords which are available in MCB. 1. Enrollment Code, 2. Admission Number, 3. Mobile Number, 4. Date Of Birth (DD/MM/YYYY). PATH : Settings ➽Organization ➽Organization Settings ➽Student/Parent Basic Settings.
How can we create an alias username?
➽ After adding student details, the Student enrollment code will generate. In the initial stage, the student enrollment code is the Username and the Password. If you want to update the alias user name, please follow the below path. PATH : Admin Login ...
How to set up Two-Step authentication for Student/Parent?
➽ Second-level authentication will give you additional security for your account. After login with your credentials, based on the settings, you need to enter Mail OTP or MPIN. Follow the below path to enable the Second level authentication. PATH : ...
How to Disable Parent or Student Login Access?
➽ If Student is having Fee Due, the given below Path will help to disable Login Access. PATH : Login Statistics ?Reports ?Login Access disabled Report ?Manage Parent Portal Access ?Select Academic Year, Branch, Class, Section, Status, Student ...
How Can We Set Up Password Characters Length And Password Validity?
➽ If you want to fix validity for password or to set up length for password characters, please do follow the below path. PATH : Login Statistics ?Password Help ?Password Settings. OR : Settings ?Organization ?Password Settings.
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