To search concerns, follow the steps given:
Step 1:
Select the Concerns module and then select Search Concerns under the
Concerns menu.
(Concerns--->Concerns--->Search Concerns)
Step 2:
Give the ticket reference number and then click on Search.
Step 3:
The Concern details like Concern Type, Message, Concern Booked by,
Date and Status of the ticket will appear. Click on History option to
check the Remarks.
Related Articles
How to view or read or check the Parent Concerns?
To read or view or check the Parent Concerns, follow the path given: Concerns-->Concerns-->Update Parent Concerns-->select year-branch-concern status-date-->click on get-->click on the respective concern status(open,view,escalated etc..)-->click on ...
How to update Staff Concerns?
To update Staff Concerns, follow the steps given below: Step 1: Select the Concerns module and then select the Update Staff Concerns under the Concerns menu. (Concerns--->Concerns--->Update Staff Concerns) Step 2: Select the Academic Year, Concern ...
How to update parent concerns?
To update the parent concerns, follow the steps given: Step 1: Select the Concerns module and then select the Update Parent Concerns under the Concerns menu. (Concerns--->Concerns--->Update Parent Concerns) Step 2: Select the Academic Year, Concern ...
How to update Staff Inventory Concerns?
To update Staff Inventory Concerns, follow the path given: Step 1: Select the Concerns module and then select the Update Staff Concerns under the Concerns menu. (Concerns--->Concerns--->Update Staff Concerns) Step 2: Select the Academic Year, Concern ...
How to create or add Parent Concern Types?
To create or add Parent Concern Types, follow the steps given: Step 1: Select the Concerns module and then select the Create Concern Type under the Concerns menu. (Concerns--->Concerns--->Create Concern Type) Step 2: Select Parent Concerns option and ...