To check the call status wise enquiry leads report, follow the steps given below:
Step 1:
Select the Admissions Plus CRM and then select the Call Status
wise enquiry leads under the Call Center Reports menu.
(Admissions Plus CRM ---> Call Center Reports ---> Call Status wise Enquiry Leads)
Step 2:
Select the Academic Year, Contact Source, Status, Branch, Agents,
dates and then click on Get.
NOTE:
This report categorizes the status of calls made to parents like Answered, missed
and follow up details which ensures smooth communication and follow up
during the pre-admission phase, improving parent engagement.