How to assign leads to call center agents?

How to assign leads to call center agents?

To assign the leads to the call center agents, follow the steps given below:

Step 1:
       Select the Admissions Plus CRM module, then select the 
       Assign Leads to CCE Agents under the Call Center menu.
(Admissions Plus CRM ---> Call Center ---> Assign Leads to CCE Agent)

Step 2:
        Select the Academic Year, Branch, Contact Source, Date then 
        click on Get.

Step 3:
        Select the lead, assign the respective agent then click on 
        Assign.

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