L1 Questions
How to get Email Usage History
Please follow the below path To get Email Usage History Path: Communication---> Email--> Send Email--> Click on Usage Report--> Select Branch Wise/ Type Wise---> Click on Get---> Click on Excel Icon
How to send Email to Parents/Students about Competitive Exams?
To send Email to Parents/Students about Competitive Exams Path: Communication---> Email--> Send Email--> Click on Competitive Exam--> Fill the required details(Type, From Mail, Academic year, Type Paid students/Unpaid Students, Competitive Exam, To ...
How to send Email to Hostel Parents/Students?
To send Email to Hostel Parents/Students, Please follow the below path Path: Communication---> Email--> Send Email--> Click on Hostel--> Fill the required details(Type, From Mail, User Type ,Class, Section, Hostel Buildings, To Mother/Father, Statu, ...
How to send New Admission information Email to Parents?
To send New Admission information Email to Parents, Please follow the below path Path: Communication---> Email--> Send Email--> Click on New Admissions--> Fill the required details(Type, From Mail, User Type ,Academic Year, Point of contact, Class, ...
How to send Transport information Email to Parents?
To send Transport Email to Parents, Please follow the below path Path: Communication---> Email--> Send Email--> Click Transport--> Fill the required details(Type, From Mail, User Type , Bus route, Stop, Route Type, Select To Mother/Father, Select ...
How to send Email to Segment wise or ClassGroup Wise?
Please follow the below path to send Email to Segment wise or ClassGroup Wise Path: Communication---> Email--> Send Email--> Click onSegment/ClassGroup--> Fill the required details(Type, From Mail, User Type , Select radio button(Class Group Wise or ...
How to send Login Details Students Via Email?
To send Login Details Students Via Email, Please follow the below path Path: Communication---> Email--> Send Email--> Click on Login Details--> Fill the required details(Type, From Mail, User Type , Classes, Section), Select Personal or Professional ...
How to send Email to Individual Student/Staff?
To send Email to Individual Student/Staff, Please follow the below path Path: Communication---> Email--> Send Email--> Click on Individual Student/Staff--> Select required details(Type, from Mail, To mail, Add Cc, Point of Contact,Class wise or ...
How to send Custom Email to Parent/Student?
To send Custom Email to Parent/Student, Please follow the below path Path: Communication---> Email--> Send Email--> Click on Custom Email--> Select Type, From Mail, To mail,EnterCc, Bcc, Subject and email body---> Click on Choose Files to attach the ...
How to send General Email to Parent/Student?
To send General Email to Parent/Student, Please follow the below path Path: Communication---> Email--> Send Email--> Click on general Email---> Select type as General, From mail, To(sent as Bcc)mail as parent or student, Add Cc, Select the Point of ...
How to send Email to System Users
To send Email to Users crated from the organization module, Please follow the below path Path: Communication---> Email--> Send Email--> Click on Organisation Wise Email--> Select Access level, Usertype---> Click on Get Users--> Select the users and ...
How to Schedule Automated Email Greetings?
To Schedule Automated Email Greetings, Please follow the below path. Path: Settings--> Communication--> Greetings Gallery (For Automated Emails) NOTE: Greetings not scheduled, Click to activate the schedule Daily at 04:00:00
How can we add Greetings Templates For Automated Emails?
Please follow the below path, to add our own Parent Marriage Anniversary Greetings Templates in Greetings Gallery (For Automated Emails) Path: Settings--> Communication---> Click on Greetings Gallery (For Automated Emails)---> Click on Parent ...
How can we add Staff Anniversary Greetings Templates?
Please follow the below path, to add our own Staff Marriage Anniversary Greetings Templates in Greetings Gallery (For Automated Emails) Path: Settings--> Communication---> Click on Greetings Gallery (For Automated Emails)---> Click on Staff Marriage ...
How can we add Staff Work Anniversary Greetings Templates?
Please follow the below path, to add our own Staff Work Anniversary Greetings Templates in Greetings Gallery (For Automated Emails) Path: Settings--> Communication---> Click on Greetings Gallery (For Automated Emails)---> Click on Staff Work ...
How can we add Parent Birthday Greetings Templates
Please follow the below path, to add our own Parent Birthday Greetings Templates in Greetings Gallery (For Automated Emails) Path: Settings--> Communication---> Click on Greetings Gallery (For Automated Emails)---> Click on Parent Birthday ...
How can we add Staff Birthday Greetings
Please follow the below path to add our own Staff Birthday Greetings Templates in Greetings Gallery (For Automated Emails) Path: Settings--> Communication---> Click on Greetings Gallery (For Automated Emails)---> Click on Staff Birthday Greetings---> ...
How can we add Student Birthday Greetings Templates
Please follow the below path to add our own Student Birthday Greetings Templates in Greetings Gallery (For Automated Emails) Path: Settings--> Communication---> Click on Greetings Gallery (For Automated Emails)---> Click on Student Birthday ...
How can we add our own Templates in Greetings Gallery (For Automated Emails)?
Please follow the below path, to add our own Templates in Greetings Gallery (For Automated Emails) Path: Settings--> Communication---> Click on Greetings Gallery (For Automated Emails)
How to do Email settings?
Please follow the below path, to do Email settings Path: Settings---> Communication---> Email settings Note: The Email that is defined here is used as From Email Address when an email is sent from the MCB System. Add Email Id against the type as per ...
How to Enable Click To Call to Users?
Please follow the below path, to Enable Click To Call to Users Path: Settings---> Communication---> Click To Call User Settings---> Select Access Level and click on Get---> Select the check box against usertypes and click on Assign
How to add Campaign?
Please follow the below path, To Add Campaign Path: Settings---> Communication---> Click To Call Campaign---> Click on +Add Campaign---> Enter Campaign Name, Select From Date and To Date---> Click on Save
How to Get Click To Call Campaign report?
Please follow the below path, To Get Click To Call Campaign report Path: Settings---> Communication---> Click To Call Campaign---> Select Academic year---> Click on Get
How to do Chat / Student Wall Settings?
Please follow the below path to do Chat / Student Wall Settings Path: Settings---> Communication---> Click on Chat / Student Wall Settings--> Select Branch---> Click on Get--> Check or Uncheck check boxes under Enable this User to Chat / Student Wall ...
How to do Branch SMS Settings?
Please follow the below path to do Branch SMS Settings Path: Settings---> Communication---> Click on Branch SMS Settings---> Click on Edit Icon under Action against branch
How to transfer SMS Balance to one Branch to Another Branch?
Please Follow the below path, To transfer SMS Balance to one Branch to Another Branch. Path: Settings---> Communication---> SMS Transfer---> Select Transfer From Sub Account Name and Select Transfer To Sub Account Name---> Enter Amount to be ...
How to add Custom Templates?
To add Custom Templates, please follow the path. Path: Settings---> Communication---> SMS Templates---> Click on Manage Custom Templates---> Select Branch, Template Type---> Click on +Template---> Enter Template Name*, Select SenderID, Select ...
How to manage SMS ShortCodes?
To Manage SMS ShortCodes, please follow the path. Path: Settings---> Communication---> SMS Templates---> Manage SMS ShortCodes Note: At the end of the SMS, it is very much necessary to suffix the brandname at the end of the message. Please upate the ...
How to download DLT Approved SMS Templates?
To download DLT Approved SMS Templates, We need tom follow the below path. Path: Settings---> Communication---> SMS Templates--> Click on DLT Approved SMS Templates---> Click on EXCEL Icon
How to Add Templates under DLT Approved SMS Templates?
To add Templates under DLT Approved SMS Templates we need to follow the below path. Path: Settings---> Communication---> SMS Templates--> Click on DLT Approved SMS Templates---> Click on Add Template---> Select Type, Sub Type, Select Custom/System ...
How to check DLT Approved SMS Templates?
Please follow the below path to check DLT Approved SMS Templates. Path: Settings---> Communication---> SMS Templates--> Click on DLT Approved SMS Templates
How to Map Approved DLT Templates to the Default SMS Templates?
Please follow the below path to Map Approved DLT Templates to the Default SMS Templates. Path: Settings---> Communication---> SMS Templates--> Click on Default SMS Templates---> Click on Map against SMS Template--->Select SenderID---> Select Approved ...
How to View the Staff Bridge Call Report?
Follow the below path to view the Staff Bridge Call Report. Path: Communication---> Reports---> Click on Staff Bridge Call Report---> Select Location, Branch, Class Category, Report Type, Vendor, Date Range---> Click on Get Note: This data only ...
How to Download the Bridge Calls Report?
If we want to download the Bridge Calls Report We need to follow the below path. Path: Communication---> Reports---> Click on Bridge Calls Report----> Select location, Branch, class, Report type, Vendor, Date Range----> Click on Get----> Click on the ...
How to View the Bridge Calls Report?
Please follow the below path to view the Bridge Calls Report. Path: Communication---> Reports---> Click on Bridge Calls Report----> Select location, Branch, class, Report type, Vendor, Date Range----> Click on Get
How to check Student Diary Submission?
To check the Student Diary Submission, Please follow the below path. Path: Communication---> Reports---> Click on Student Diary Submissions----> Select Location-Branch---> Diary Date----> Click on Get
How to view the VTS Notifications Report?
Please follow the below path to view the VTS Notifications Report Path: Communication---> Reports---> Notifications Report---> Click on VTS Notifications Report---> Select Route, Type(All/Picking/Dropping), Date---> Click on Get
How to download VTS Notifications Report?
Please follow the below path to download the VTS Notifications Report Path: Communication---> Reports---> Notifications Report---> Click on VTS Notifications Report---> Select Route, Type(All/Picking/Dropping), Date---> Click on Get----> Click on ...
How to download Automated Notifications Report?
Please follow the below path to download the Automated Notifications Report Path: Communication---> Reports---> Notifications Report---> Click on Automated Notifications Report---> Select Notification Type, Date Type as Today/Last 7 days/Last 30 ...
How to check Manual Push Notifications Report?
To view the Manual Push Notifications Report, kindly follow the below path. Path: Path: Communication---> Reports---> Notifications Report--> Click on Manual Push Notifications---> Select Date Type as Today/Last 7 days/Last 30 days/Date Range---> ...
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