L1 Questions
How to send special messages by WhatsApp
Follow the below path to send the special message via whatsapp WhatsApp --> WhatsApp Custom --> Send WhatsApp Special Message Note: You can choose the template to send the message like Text, Image, PDF
How to copy the personal mobile no to whatsapp no
Follow the below path to copy the personal no as whatsapp no WhatsApp --> WhatsApp Account --> Manage Parent WhatsApp Numbers --> Select the Class-Section and hit Get --> Copy Personal No to WhatsApp No
Where to check WhatsApp Two way subscribed students report
Two-way communication is enabled. Parents can get the latest updates from school by sending a keyword from their WhatsApp. Follow the below to check the WhatsApp Two way subscribed students report WhatsApp --> WhatsApp Account --> WhatsApp ...
How to subscribe for WhatsApp Two way communication
Follow the below steps to subscribe for Whatsapp Two way communication Login in the web version with Student/Parent credentials --> Click on WhatsApp alerts --> Click on Subscribe against the mobile no When a parent opt-in/subscribes for WhatsApp, ...
How to enable chat settings
Follow the below path to define the users to whom would you like to enable the chat with the students. Students can able to chat with the selected users by login to Parent app/Web version. Settings --> Communication --> Chat / Student Wall Settings
How to approve student diary?
Follow the below path with Co Ordinator/Principal access level to approve the student diary Communication --> Approvals --> Approve Diary
How to approve Photo Gallery
Follow the below path with Co Ordinator/Principal access level to approve the photo gallery Communication --> Approvals --> Approve Photo Gallery
How to approve Announcements
Follow the below path with the Co Ordinator or Principal access level to approve announcements Communication --> Approvals --> Approve Announcements
How to send absent notification to students
Follow the below path to send the absent notification Notifications --> Attendance Notifications --> Send Notifications to Absent Students
How to Edit/Delete the Photos against an event
The user who created the Activity, can able to Edit/Delete the photos uploaded in the photo gallery. Follow the below path to update the photos Photo Gallery --> Photo Gallery --> Photo Gallery --> Click on Edit icon/Delete icon against the Activity ...
How to upload Event Photos Or Videos
Follow the below path to update the Event Photos/Videos against an Activity in the photo gallery Photo Gallery --> Photo Gallery --> Photo Gallery --> +Activity Note: After uploading the Photos/Videos, Students/Parents can able to view the photos in ...
How to send Staff birthday wishes
Follow the below path to send the birthday wishes by SMS/Email/WhatsApp School Calendar --> Birthday Calendar --> Staff Birthday Calendar Note: You can send the birthday wishes individual student wise or you can use Bulk SMS/Email
How to send Student birthday wishes
Follow the below path to send the birthday wishes by SMS/Email/WhatsApp School Calendar --> Birthday Calendar --> Student Birthday Calendar Note: You can send the birthday wishes individual student wise or you can use Bulk SMS/Email
How to Edit/Delete the diary?
Follow the below path to make the changes or to delete the given diary details Diary --> Diary --> Student Diary --> Select the Class, Date and hit Get --> Add/Edit diary --> Click on Edit icon to update or Click on Delete icon to delete the diary
How to give student diary?
The diary will be directly published in the parent portal. Follow the below path to give the diary Diary --> Diary --> Student Diary --> Select the class and hit "Get" --> +Diary Note: The subject teacher can able to post the diary based on the ...
How to check email log report?
Follow the below path to check the email log report Email --> Reports --> Email Log Report
How to update DLT approved sms templates?
After approving the SMS templates from the DLT service provider, follow the below path to update approved SMS templates. SMS --> SMS --> SMS Templates --> DLT Approved Templates --> Add Template
Where can i check SMS delivery report
Follow the below path to check SMS delivery report SMS --> Reports --> SMS Delivery Report
How to send the login details by Email?
Follow the below path to send the login credentials of Students/Parents/Staff by Email Email --> Email --> Send Login Details
How to send login credentials by SMS
Follow the below path to send the Student/Parent/Staff login credentials by SMS SMS --> Send SMS --> Send SMS --> Send Login Details
How to upload events?
Follow the below path to upload the events School Calendar --> School Calendar --> School Calendar --> Upload Event
How to update General Holidays
Follow the below path to update the holidays School Calendar --> School Calendar --> School Calendar --> +General Holiday
Where can we update School events?
Follow the below path to create the School events School Calendar --> School Calendar --> School Calendar --> + Add School Event
How can we send an Announcement?
We can send the announcement to the Student/ Parent by following the below path Announcements --> Announcements --> Announcements --> +New Announcement Parents/Students can able to view the Announcements in their Parent app While sending the ...
How to send fee due SMS?
Please follow the below path to send the fee-due SMS SMS --> Send SMS --> Send Fee Due SMS Note: You can send the fee due SMS, installment-wise, Month wise and Zero paid students
How to update student daily log entry
The student's daily log records the status of tasks that are supposed to be completed as defined by the school. The details of the student's daily log saved by the class teacher are made available in the parent login. Follow the below path to enter ...
How to create Student Daily Log Menus?
Follow the below path to create the student daily log menu Communication --> Communication --> Student Daily Log Menus --> Manage Activity --> +Add Activity After creation of log menu, select the Activity name and assign to Classes by clicking on ...
Can I transfer the SMS Balance from one branch to another?
Yes, you can transfer SMS balance from one branch to another branch by following the below path with the system admin access level. Settings --> Communication --> SMS Transfer
How to send email to staff?
Follow the below path to send the email to staff Email --> Email --> Send Email to Staff Note : You can use our AI tool to draft an Email by clicking on "Help MCB AI to draft an Email"
How to send email to students?
Follow the below path to send the Email. Email --> Email --> Send Email Note: Before sending the email, need to update the from mail id against the type Settings --> Communication --> Email Settings Note: The Email that is defined here is used as ...
How to check user credentials?
Follow the below path to check the user credentials SMS --> Send SMS --> Send SMS --> Send Login Details --> Select the user type (Whose user details would you like to check Staff/Student/Parent) --> Will get the list of users with their user name ...
How to enable click to call?
This option is by default enabled for you, you need to recharge the balance for Voice messages by following the below path Voice Calls --> Voice Message --> Subscribe/Recharge Voice message
How to update Student Observations?
Follow the below path to update the student observations Method 1: Dash board at branch level access --> Student observations --> +Observations --> Search the student --> Update the necessary details and click on Save Method 2: Learner Profile --> ...
Popular Articles
How to approve concession requests
If you are having the approval process, only the approving authority can approve the concession request. If the approval mechanism is not there, Principal or the system admin can approve the concession request, by following the below path Finance --> ...
How to give period wise attendance
To give the period-wise attendance, First time table to be created and subjects to be assigned to the periods. And subject teachers to be assigned to the subjects, then only the subject teachers can able to take the period wise attendance. Follow the ...
How to update online payment force success
If the amount is debited from the parent end and the amount also credit in schools account but the receipt is not generated then follow the below path to make the transaction success. Finance --> Approvals --> Online Payment Force Success Note: You ...
How to add Class Activity in School Calendar
The school calendar can be updated by the Principal, Computer Operator, coordinator Step 1 : To update information in school calendar,visit Connect on modules pallette, go to school calendar module, choose school calendar under school calendar menu. ...
How to add General group and Topics against the general group?
To add General group and Topics against the general group, follow the steps given below: Step 1: To add General group and Topics against the general group, go to the ERP on the modules palette, select the Communication module and then select the New ...