L1 Questions
How to create new section?
To create a new section, follow the path given below: Step 1: Settings---> Organisation-->Manage Organisation--> Class Structure --> Select class and click on Edit in action --> Add Section --> Click on Update. After adding section, please assign it ...
How to disable the classes?
To disable the classes, follow the steps mentioned below: Step 1: To disable the classes, select the Profile icon and then select the Settings. Then, select the Organisation menu. Under Manage Organisation, select the Classes option. (Settings ---> ...
How to give option to edit or update the profile photos from Parent Login?
To give or enable the option to edit or update the profile photos from parent login, follow the path given: Settings--->Organisation--->User Type Preferences--->Click on Create New Settings--->The details will appear--->Under Student Details, select ...
How to edit or change Master Class of the Classes?
To edit or change Master Class of the Classes, follow the path given: Settings-->Organisation-->Manage Organisation-->Select Classes option -->Select Branch Type-Board-Click Get-->Against the respective class click on Edit Icon, update the master ...
How edit or update class or any class details?
To edit class or update any class details, follow the path given: Settings-->Organisation-->Manage Organisation-->Select Classes and then select the Board and click on Get-->Against the respective class, click on Edit icon-->Change the details ...
How to book a Training Slot?
To book a training slot, follow the path given: Login through your respective credentials, click on Get Help-->Select Book a Training Slot option-->Select the respective slot timing from Available Slots drop down-->Select School Participants-->Choose ...
How to get or check tickets list or details?
To get or check tickets list or details, follow the steps given : Step 1: Select the Organisation module and then select the Support Tickets List option under the Organisation menu. (Organisation-->Organisation-->Support Tickets List) Step 2: Select ...
How to give access to system admin to delete the payment?
NOTE: The System Admin will be given full access for the modules. If incase no, to enable or give the access, follow the given path: Settings-->Organisation-->Organize Menus-->select the System Admin Access and Finance-->Select the Finance Module--> ...
How to Check The Academic Months Details?
To check the Academic Months details, follow the below path: Settings-->SIS-->Academic year settings-->Select the respective Academic year--> click on Get--> Select Branch academic year months--> Click on respective branch name to check the Academic ...
How to enable tabs like SIS,Grade book and others?
To enable tabs like SIS,Grade book and other tabs, follow the given path: Settings-->Organisation-->Organize Menus-->select sysAdmin&ERP-->Click on the check box which module do you want to enbale-->click on yes,Enable it .
How to add or update the school or branch contact details?
To add or update the school or branch contact details follow the given path: Settings-->Organisation-->Manage Organisation-->select Branch Contact Details-->click on the edit icon against the branch to add details -->click on update.
How to update the boards for the classes?
To update or edit the boards of the classes, follow the given path: Settings-->Organisation-->Manage Organisation-->Classes-->select branch type and board-->click on Get-->click on the edit icon against the respective class name -->select the board ...
How to create boards?
To create or add the boards, the users do not have the access. The boards are added or created by default.
How to view the invoice for sms recharge?
To view or check the invoice for sms recharge, follow the path given: Organisation-->Organisation-->Invoices-->Select the options accordingly, so you can check the invoice details.
How to create grades or classes for new academic year?
To create or add the classes or grades for the new academic year,seperate creation or addition is not needed. The classes or grades of existing academic year can be assigned for the new academic year. To assign the classes /grades from existing ...
How do I disable mobile app menus for student login?
Please use the path below to disable mobile app menus for student login. Organization ---> Manage Menus ---> Manage Student/Parent Mobile App Menus ---> Click on Student Login Menus ----> Click on the Edit button against an action ---> Uncheck the ...
How do I disable mobile app menus for Parent login?
Please use the path below to disable mobile app menus for Parent login. Organization ---> Manage Menus ---> Manage Student/Parent Mobile App Menus ---> Click on Parent Login Menus ----> Click on the Edit button against an action ---> Uncheck the Menu ...
How do I disable parent/student web menus?
Please use the path below to disable parent/student web menus. Organization ---> Manage Menus ---> Manage Parent/Student Web Menus ----> Parent/Student Login Menus ---> uncheck the checkbox against the Menu name ---> Click on Save.
How do I enable parent/student web menus?
Please use the path below to manage parent/student web menus. Organization ---> Manage Menus ---> Manage Parent/Student Web Menus ----> Parent/Student Login Menus ---> Click on the Checkboxes against the Menu name ---> Click on Save.
How do I manage mobile app menus for Parent login?
Please use the path below to manage mobile app menus for Parent login. Organization ---> Manage Menus ---> Manage Student/Parent Mobile App Menus ---> Click on Parent Login Menus ----> Click on the Edit button against an action ---> Edit and save.
How do I manage mobile app menus for student login?
Please use the path below to manage mobile app menus for student login. Organization ---> Manage Menus ---> Manage Student/Parent Mobile App Menus ---> Click on Student Login Menus ----> Click on the Edit button against an action ---> Edit and save.
How to get or view subscription payment receipts in organisation?
To view the MCB subscription payment receipts in organisation, follow the path given: Organization ---> Organization ---> Invoices ---> Click on Receipts ----> Select the financial year, Click on the payment ID to view the receipt.
How to get the paid invoice details
Please use the path below to view the MCB-paid invoices. Organization ---> Organization ---> Invoices ---> Paid Invoices ---> Select Financial Year ----> Click On the invoice number for detail report.
Where can i check due invoices
Please follow the below path to check the subscription due invoices Organization ---> Organization ---> Invoices ---> Due Invoices.
How to Mask Staff Details
To Mask/Unmask staff details as per user level, kindly follow the below-mentioned path. Settings ---> Organization ---> User Settings: Select User Level/User Type/Access Level/Get---> Click on the Edit button against Visible or Mask Staff Details ...
How to Mask or Unmask Student Details?
To mask or unmask student details as per user level, kindly follow the below-mentioned path: Organisation--->Organisation--->Select User Level---> User Settings: Select User Type/Access Level/Get---> Click on the Edit button against Visible or Mask ...
How to configure Transport staff leave approval setting?
To configure who can approve Transport staff leave, kindly follow the below-mentioned path. Settings ---> Organization ---> User Settings: Select User Level/User Type/Access Level/Get---> Click on the Edit button against the user under Can Approve ...
How to configure teaching staff leave approval setting?
To configure who can approve teaching staff leave, kindly follow the below-mentioned path. Settings ---> Organization ---> User Settings: Select User Level/User Type/Access Level/Get---> Click on the Edit button against the user under Can Approve ...
How to configure non-teaching staff leave approval settings?
To configure who can approve non-teaching staff leave, kindly follow the below-mentioned path. Settings ---> Organization ---> User Settings: Select User Level/User Type/Access Level/Get---> Click on the Edit button against the user under Can Approve ...
How to allow, enable or disable the access to change the access level for user?
To allow, enable or disable the access to change the access level for user, follow the path given: Settings ---> Organisation ---> User Settings: Select User Level/User Type/Access Level/Get---> Click on the Edit button against Can Change Access ...
How to enable dashboard access to a user?
To allow a user to access Dash Board, kindly follow the below-mentioned path: Settings ---> Organisation ---> User Settings ---> Select User Level/User Type/Access Level/Get---> Click on the Edit button against an Can Access DashBoard---> Click on ...
How to create or add Branch level user?
To create or add branch level user, follow the path given: Organisation---> Organisation ---> Create Users ---> Organisation ----> Manage Users ---> Click on Create Branch User ---> Enter the details accordingly and Save the user.
How to create or add a Zonal level user?
To create or add a Zonal level user, follow the path mentioned below: Organisation---> Organisation ---> Create Users ---> Organisation ----> Manage Users ---> Click on Create zonal user ---> Enter the details and save. Note: You can't use the same ...
How to create an organisation user or admin user?
To create an organisation user or admin user, follow the path given: Organisation---> Organisation ---> Create Users ---> Organisation ----> Manage Users ---> Click on Create Organization User ---> Enter the details and save.
How to add or update or change social media URLs for the branches?
To add or edit or change social media URLs like Face Book, Twitter, You Tube LinkdIn and Instagram , follow the path mentioned below: Settings --> Organisation --> Manage Organisation --> Branch Social Url Settings ---> Click on Edit against a Branch ...
How to upload or update the Branch App logo?
To upload or update the Branch App logo, follow the path given: Settings --> Organisation --> Manage Organisaation --> Branch Logo Settings: Click on Upload Symbol under Upload Branch App Logo against the branch. Choose File ---> Click on Upload. ...
How to upload or update the Branch Receipt Header Logo?
To upload or update the Branch Receipt Header Logo, follow the path given: Settings --> Organisation --> Manage Organisation --> Branch Logo Settings: Click on Upload Symbol under Upload Branch Receipt Header Logo against the branch. Choose File ---> ...
How to upload or update the water mark of the branches?
To upload or update the water mark of the branches, follow the path given: Settings --> Organization --> Manage Organization --> Branch Logo Settings: Click on Upload Symbol under Upload Water Mark against the branch. Choose File ---> Click on ...
How to upload or update the Report Card header logo?
To upload or update the Report Card header logo, follow the path given: Settings --> Organization --> Manage Organization --> Branch Logo Settings: Click on Upload Symbol under Upload Report Card Header Logo against the branch. Choose File ---> Click ...
How to upload branch logo?
To upload branch logo, follow the path given: Settings --> Organisation --> Manage Organisation --> Branch Logo Settings --> Click on Upload Symbol under Upload Branch Logo against a Branch ---> Choose File ---> Click on Upload. NOTE: The image size ...
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