Admission Plus CRM
How can parents chat with the counselors via landing pages?
To chat with the counselors via landing pages, follow the steps given below: Step 1: Submit an Enquiry (Ignore this step if already submitted) i) Visit the institution's landing page via website or landing page. ii) Click the Register tab, fill the ...
How can parents submit enquiry via landing pages?
Institutions can embed landing pages on their website or social media platforms. Step 1: Accessing the landing pages By accessing the website or social media platforms, parents can go to the landing page. Step 2: Fill out the Enquiry Form Choose the ...
How can we add any image or video for the landing pages?
To add or update any image or video for the landing pages, follow the steps given below: Step 1: Select the profile icon and then choose the settings. Navigate to the Admissions Plus CRM and choose Landing Pages. (Settings ---> Admissions Plus CRM ...
How to print the QR Code for the Admission Plus App?
To print the QR Code for the Admission Plus App, follow the steps given below: Step 1: Select the Profile icon then choose the settings and navigate to Admissions Plus CRM and then choose the Admission Mobile App feature. (Settings ---> Admissions ...
How to manage the groups or fields in the landing pages?
To manage the groups or fields in the landing pages, follow the steps given below: Step 1: Select the Profile icon and go the settings. Navigate to Admissions plus, CRM and then choose Customize Landing Page Application form. (Settings ---> ...
How can we set up the landing pages?
Landing pages offer institutions a powerful way to promote admissions by guiding parents towards a single call to action like applying, registering, or inquiring regarding the students' admissions. By setting the landing pages on MCB, the enquiry ...
How can the counselor send a message to the preadmission students/parents?
The counselors can send a message to the preadmission students/parents by following the steps given below: Step 1: Select the Admissions Plus CRM module and then select the Enquiry Chat under Enquiry Chat menu. (Admissions Plus CRM ---> Enquiry Chat ...
How to do the leads follow up?
To do the leads follow up, follow the steps given below: Step 1: Select the Admissions Plus CRM module then select the Leads Follow Up under the Call Center menu. (Admissions Plus CRM ---> Call Center ---> Leads Follow Up) Step 2: Select the Academic ...
How to add or manage the enquiry followup campaign templates?
To add or manage the enquiry follow up campaign templates, follow the steps given below: Step 1: Select the Admissions Plus CRM module and then select the Enquiry Followup Campaigns under the Campaign Management menu. (Admissions Plus CRM ...
How to add or manage the enquiry campaign templates?
To add the Enquiry Campaign Templates, follow the steps given below: Step 1: To add the Enquiry Campaign Templates, go to the Admissions Plus CRM module and then select the Enquiry Campaigns under the Campaign Management menu. (Admissions Plus ...
How to add or manage the enquiry followup campaigns?
To add or manage the Enquiry Followup Campaigns, follow the steps given below: Step 1: Select the Admissions Plus CRM module and then select the Enquiry Follow up Campaigns under the Campaign Management menu. (Admissions Plus CRM-->Campaign ...
How to add or manage the enquiry campaigns?
To add or manage the enquiry campaigns, follow the steps given below: Step 1: Select the Admissions Plus CRM module and then select the Enquiry Campaigns under the campaign management menu. (Admissions Plus CRM--->Campaign Management--->Enquiry ...
How can we communicate with the parents in the preadmission stages?
During the pre-admission stage, institutions (schools and colleges) can communicate with parents through SMS, email, or WhatsApp to share updates, respond to inquiries, and provide essential information. To send the SMS/email/WhatsApp, follow the ...
How to upload the scholarship test results?
This guide explains how to upload student results for talent scholarship tests using the Admissions Plus CRM module. Institutions can streamline result entry and ensure accurate concession mapping based on student performance. To upload the ...
How to add or create the talent scholarship tests?
Institutions can effectively manage talent scholarship tests by aligning them with fee concessions. This guide outlines the steps to create scholarship tests and configure concession percentages using the Admissions Plus CRM module. Step 1: Select ...
Tell us the chatbot implementation workflow?
A request(ticket) can be raised from the school team for the implementation of the chat bot in the school's website by submitting the necessary details, which helps the schools in making the admission process easier by letting the parents to submit ...
Guide us on how to integrate the chatbot with our website?
Integrating the chatbot with your website is a straightforward process, and we are here to guide you through each step. To ensure a smooth and efficient setup, we’ll first outline the key information and access details we need from your side. Once we ...
How to check the Leads follow-up report?
To check the leads follow up report, follow the steps given below: Step 1: Select the Admissions Plus CRM module and then select the Leads Follow up Report under the Call Center Reports menu. (Admissions Plus CRM ---> Call Center Reports ---> Leads ...
How to check call center agent performance report?
To check the call center agent performance report, follow the steps given below: Step 1: Select the Admissions Plus CRM module and then choose the Call Center Agent Performance under the Call Center Reports menu. (Admissions Plus CRM ---> Call Center ...
How to check call status wise enquiry leads report?
To check the call status wise enquiry leads report, follow the steps given below: Step 1: Select the Admissions Plus CRM and then select the Call Status wise enquiry leads under the Call Center Reports menu. (Admissions Plus CRM ---> Call Center ...
How to check the source wise leads report?
To check the source wise leads report, follow the steps given below: Step 1: Select the Admissions Plus CRM module and then select the Source wise leads under the Call Center Reports. (Admissions Plus CRM ---> Call Center Reports ---> Source Wise ...
Can we assign leads to the counselors?
Yes, to assign the leads to the counselors, follow the steps given below: Path 1 - can be accessed from the organisation level Step 1: Select the Admissions Plus CRM module and then select the Assign Leads to Counselors under the Call Center menu. ...
How to reassign the leads?
To re assign the leads, follow the steps given below: Step 1: Select the Admission plus CRM module then select the Re assign Leads under the Call Center menu. (Admissions Plus CRM ---> Call Center ---> Re assign Leads) Step 2: Select the Academic ...
How to assign leads to call center agents?
To assign the leads to the call center agents, follow the steps given below: Step 1: Select the Admissions Plus CRM module, then select the Assign Leads to CCE Agents under the Call Center menu. (Admissions Plus CRM ---> Call Center ---> Assign Leads ...
How to add or update the lead status?
To manage the lead status, follow the steps given below: Step 1: Select the Admission Plus CRM module and then select the Manage Leads under the Call Center menu. (Admission Plus CRM ---> Call Center ---> Manage Leads) Step 2: Click on +Add, to add a ...
How to inactive call center agents?
To inactive call center agents, follow the steps given below: Step 1: Select the Admissions Plus CRM then choose Manage Leads under the Call Center menu. (Admission Plus CRM ---> Call Center ---> Manage Leads) Step 2: Choose +Create Call Center Agent ...
How to create or edit call center agents?
To create call center agents, follow the steps given below: Step 1: Select the Admission Plus CRM module and then select the Manage Leads under the Call Center Menu. (Admission Plus CRM ---> Call Center ---> Manage Leads) Step 2: Click on +Create ...
How to check or generate the leads report?
To check or generate the leads report, follow the steps given below: Path 1: For Organisation Level Users Step 1: Select the Admission Plus CRM module and then select the Manage Leads under the Call Center Menu. (Admission Plus CRM ---> Call Center ...
How to upload leads?
To upload leads, follow the steps given below: Step 1: Select the Admission Plus CRM module and then select the Manage Leads under the Call Center Menu. (Admission Plus CRM ---> Call Center ---> Manage Leads) Step 2: Choose Add Lead option then click ...
How to add a lead?
To add a lead, follow the steps given below: Step 1: Select the Admission Plus CRM module and then select the Manage Leads under the Call Center Menu. (Admission Plus CRM ---> Call Center ---> Manage Leads) Step 2: Navigate to Add Lead. Select the ...
How can a parent access the website enquiry bot to submit an enquiry?
As a parent, to submit the enquiry using chatbot, follow the steps given: Step 1: Visit the School's website and navigate to the admission enquiry bot. Step 2: Choose the Admissions menu. Select the Relationship with student, Enter the parent details ...
Can we add any image or video in the website enquiry bot?
Yes, the gallery settings can be updated for the enquiry bot. Follow the steps given to do so: Step 1: Navigate to the Settings, select the Admission Plus CRM Module then select the Manage Chatbot Integration. (Settings ---> Admission Plus CRM ---> ...
Can we customise the menus for the website enquiry bot?
Yes, we can absolutely customise the menus of your choice, to do so, follow the steps given: Step 1: Navigate to the Settings, select the Admissions Plus CRM module and then choose Manage Chatbot Integration. (Settings ---> Admissions Plus CRM ---> ...
Can we enable the enquiry bot by branch wise?
Yes, to enable the enquiry bot by branch wise, follow the steps given below: Step 1: Navigate to the Settings, select the Admission Plus CRM module and then select the Manage Chatbot Integration. (Settings ---> Admission Plus CRM ---> Manage Chatbot ...
Can we enable both email and mobile validation for enquiry bot?
Yes, to enable both the email and mobile authentication for enquiry bot, follow the steps given: Step 1: Navigate to the Settings, select the Admissions Plus CRM Module then choose the Manage Chatbot Integration. (Settings ---> Admission Plus CRM ...
Can we manage the menus shown on the website chat bot?
To manage the menus shown on the website chatbot, follow the steps given: Step 1: Navigate to the Settings, then choose Admission Plus CRM module and then select the Manage Chatbot Integration option. (Settings ---> Admission Plus CRM ---> Manage ...
Can we customise the logo for the website enquiry bot?
To get the school logo for the website enquiry bot, follow the steps given: Step 1: Navigate to the Settings and choose Admission Plus CRM module then select the Manage Chatbot Integration. (Settings ---> Admissions Plus CRM ---> Manage Chatbot ...
How can we integrate the mcb's chat bot on the school website?
To we integrate the mcb's chat bot on the school website, follow the steps given: Step 1: Navigate to the Settings, select the Admission Plus CRM Module then select the Manage Chatbot Integration. (Settings ---> Admissions Plus CRM ---> Manage ...